Specialty Medications, Managed End-to-End
Ray's Drugs helps patients start and stay on specialty therapy with benefits investigation, prior auth support, refill coordination, and proactive outreach. Simple for the patient, painless for the prescriber.
Benefits Investigation
Verify coverage, restrictions, copays before anything stalls
Prior Authorization
Clean, complete submissions. Fewer back-and-forths.
Patient Coordination
Proactive outreach, onboarding, and refill reminders
Clinical Follow-through
Route questions and changes back to the clinic quickly
We reduce delays by tightening
the handoffs
Between clinic, payer, and patient, with clean documentation and proactive follow-up.
Benefits + Restrictions
We investigate coverage details, step-therapy requirements, quantity limits, and payer-specific roadblocks before they stall the start. You get a clear picture of what's needed early.
Prior Authorization Support
We help gather required clinical info and submit clean, complete PAs the first time. Fewer denials, fewer phone calls, fewer delays for everyone involved.
Patient Outreach
We contact the patient to coordinate delivery or pickup, set expectations for the first fill, and provide counseling. No more patients falling through the cracks.
Refill Continuity
Proactive outreach and reminders to prevent gaps and avoidable interruptions. We track refill windows, coordinate with the clinic, and keep therapy on schedule.
When therapy stalls, we
clear every blocker
Benefits, PA, missing docs, or patient coordination. We clear every blocker so therapy starts on time.
Benefits Investigation
Verify coverage, restrictions, copays, and payer requirements before the start stalls.
Coverage clarity fastPrior Authorization Support
We help gather required clinical info and keep submissions clean and complete.
Fewer back-and-forthsRefill Coordination
Proactive outreach and reminders to prevent gaps and avoidable interruptions.
No missed fillsPatient Onboarding
Confirm delivery or pickup preference and set expectations for the first fill.
Smooth first fillClinical Coordination
Route questions, monitoring needs, and changes back to the clinic quickly.
Better follow-throughDocumentation + Updates
Clear notes and status updates so no one is guessing what's happening.
Less chaosSpecialty and limited distribution
meds we dispense
Click a medication to see what this support helps with. Informational only. Prescribers remain responsible for clinical appropriateness.
Spravato (esketamine)
Mental HealthTreatment-resistant depression (clinic administered).
Ingrezza (valbenazine)
NeuroTardive dyskinesia (involuntary movements).
Sublocade (buprenorphine)
AddictionOpioid use disorder (monthly injection).
Brixadi (buprenorphine)
AddictionOpioid use disorder (weekly or monthly injection).
Qbrexza (glycopyrronium)
DermExcess underarm sweating (hyperhidrosis).
Vivitrol (naltrexone)
AddictionAUD or opioid relapse prevention (monthly injection).
How to Send Specialty Prescriptions
Send prescriptions and clinical documentation via fax or your HIPAA-compliant channel.
Fax to Ray's Drugs
- Include diagnosis or ICD-10, chart notes, labs when required, and any payer forms.
- For urgent starts, call us after faxing so we can prioritize.
- If a payer requires a specific pharmacy, we'll tell you immediately so no time is wasted.
What happens after you send it
We receive your referral
Prescription and clinical docs reviewed by our specialty team within hours.
Benefits investigation begins
We verify coverage, identify restrictions, and flag issues before they cause delays.
Patient coordination
We contact the patient to coordinate next steps and confirm delivery or pickup preference.
Ongoing support
Counseling, refill reminders, and clinical issues escalated back to the prescriber.
No PHI is collected through this web page.